How we ship your order
We use GLS for destinations within Germany and FedEx for all other destinations. We ship from Germany and cutoff time is 13:00 for shipping on the same day. For shipments that require customs preparation please add 1-2 business days. Do not hesitate to contact us if you need a custom quote!
Shipping cost
To calculate order shipping cost, simply add your desired products to the cart. In the Shopping Cart the system will calculate the shipping cost for your order if you enter the general shipping destination (Country, Postcode).
Free shipping rates
- Germany cart value >50€
- EU cart value >200€
- Canda, United Kingdom, United States, Switzerland cart value >300€
Estimated shipping times
Germany: 2 business days
International: 3-5 business days
Tracking
All our shipments can be tracked. You will automatically receive this tracking information by email. Please make sure to check your spam folder.
Faster than expected
We deliver worldwide!
The only exceptions are countries where we cannot pre-determine customs duties.
We can still make it happen but you need to reach out to us. Currently not shipping to:
- Ascension Island
- Brazil
- British Indian Ocean Territory
- British Virgin Islands
- Cape Verde
- Falkland Islands
- French Southern Territories
- Guernsey
- Iraq
- Libya
- Mayotte
- Niue
- Pitcairn Islands
- Russia
- Saint Martin
- São Tomé & Príncipe
- Somalia
- South Georgia & South Sandwich Islands
- South Sudan
- St. Helena
- St. Pierre & Miquelon
- Sudan
- Svalbard & Jan Mayen
- Timor-Leste
- Tokelau
- Tristan da Cunha
- Turkmenistan
- Turks & Caicos Islands
- Tuvalu
- U.S. Outlying Islands
- Vatican City
- Wallis & Futuna
- Western Sahara